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Client management and advocacy

Private Client

Claims Advocacy & Management

When a loss occurs, we stand beside you. Experienced guidance and personalized support from first notice through final resolution.

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Our Commitment

The true value of an insurance program is measured when a claim occurs.

At Simpson | McCrady, our commitment to clients extends well beyond placing insurance coverage. That's why Claims Advocacy & Management is a cornerstone of our service model and a key factor in how we evaluate the insurance carriers and service partners we recommend. Our dedicated claims specialists serve as your advocate throughout the claims process, helping ensure timely communication, efficient resolution, and the best possible outcome. Whether you have a personal insurance claim or a complex commercial loss, you'll receive experienced guidance and personalized support every step of the way.

How We Support You

Our Claims Advocacy Services

Claims Advocacy

Our specialists provide:

  • Guidance through the initial reporting process
  • Coordination with insurance carriers and adjusters
  • Vendor and attorney assistance
  • Advocacy during coverage disputes or claim-related concerns
  • Ongoing claim monitoring and status updates
  • Dedicated support through final claim resolution

Workers' Compensation Claims Advocacy

Our dedicated in-house Workers' Compensation specialist can provide:

  • Loss run analysis and reporting
  • Monitoring of significant and long-term claims
  • Periodic claim review meetings
  • Historical loss trend analysis
  • Claims management policies and procedures
  • Accident reporting forms and investigation tools
  • Employee training and educational resources
  • Return-to-work program guidance
  • Physician panel development and review
  • Employee wellness program resources
  • Complex claims consulting
  • Third-party administrator and vendor performance evaluations
  • Workers' compensation experience modification and unit statistical reviews
  • Large deductible and loss-sensitive program tracking

Strategic Claim Management

Effective claim management is a critical component of any risk management strategy. Our team works closely with clients, insurance carriers, and service providers to help control costs, improve outcomes, and identify opportunities to reduce future losses.

Your Advocate When It Matters Most

A claim can be disruptive, stressful, and time sensitive. Our role is to simplify the process, protect your interests, and help you move forward with confidence. When challenges arise, Simpson | McCrady serves as your trusted advocate, ensuring you have experienced professionals working on your behalf from first notice through final resolution.

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Commercial Perspectives from Our Advisors

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Risk Management

Lithium-Ion Battery Handling & Storage

A best-practice guideline for preparing your facility or home for the safe use and storage of lithium-ion batteries and energy storage systems: how and why cells fail, the fast-shifting regulatory and liability landscape, and configuration-specific controls from a charging bench to a container-scale system.

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Risk Management

Protecting High-Net-Worth Assets in an Evolving Risk Landscape: 2025 Trends

The risk and insurance landscape for high-net-worth individuals (HNWIs) is rapidly evolving due to legal, economic, and environmental changes. From the rise of nuclear verdicts driving liability exposures to increasing material costs affecting home valuations, strategic insurance planning has never been more critical to protecting high-net-worth assets.

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Risk Management

Why you deserve more than a 1-800 number

Why successful and high net worth individuals and families deserve more than a 1-800 number. You’re busy. You juggle multiple calendars. You run a business (or two). You travel (a lot). You have a booked schedule with patients in your waiting room.

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Speak With an Advisor

Speak with a Trusted Advisor

One straightforward conversation is all it takes to understand where your coverage stands, and where it should be. Protecting Tomorrow Today.

Prefer to call? 412-261-2222 · info@simpson-mccrady.com

Prefer to talk? 412-261-2222
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