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2023 Personal Insurance and Risk Management Trends in Private Client Services
Following last year’s trends, there are a lot of factors that continue to affect the insurance market volatility. Markets have tightened and rates have remained elevated across the board early in 2023 and many consider this the hardest market in a generation.
Following last year’s trends, there are a lot of factors that continue to affect the insurance market volatility. Markets have tightened and rates have remained elevated across the board early in 2023 and many consider this the hardest market in a generation. The good news is that as an independent agent, we are here to keep you informed and to help make adjustments, where needed. Know that we’re keeping an eye on things for you.
Home Inflation
It’s important to make sure that we stay up to date with the value of your home. Home construction materials have climbed 33.9% since the start of the pandemic and trade services are up 27%. Inflation has affected claim payouts due to increased cost in goods and labor and, in turn, has affected home and auto insurance rates.
Have you completed renovations or are you planning on starting renovations in the next few months? Let’s discuss to make sure you have full coverage and we can provide loss prevention recommendations to make sure you’re home is safe during this increased risk exposure period.

Water Damage
Water damage stemming from plumbing leaks continues to be on the rise displacing homeowners while renovations are being completed. Once you suffer a water loss, you are 2x as likely to suffer a second one. Consider a water leak detection shutoff device to prevent a significant loss. Let’s discuss your options and the premium benefits that come with this proactive step in loss prevention.

Weather and Climate Impacts
Weather and climate disasters are not just happening in FL and CA. It’s affecting everyone. 2022 experienced the 3rd highest number of billion-dollar disasters and it’s not on track to slow down any time soon.
- Flood insurance is never automatically in a homeowners policy and a flooding event can happen anywhere. Let’s discuss if you have concerns.
- Tornado season is off to an unfortunate strong start this year.
- High-impact snowstorms have hit record highs in many areas.
Reinsurance
It’s important to remember that many insurance companies operate using reinsurance. Simply put, reinsurance is insurance for insurance companies. Without it, insurance companies would be forced to be far more conservative in the policies they write. An uptick in the number and severity of natural disasters causes reinsurers to charge insurance companies higher rates. These costs, over time, are passed along to residents in the form of higher yearly premiums. Some estimate that property-catastrophe reinsurance prices rose 30.1% in 2023 following a 14.8% increase in 2022.

Florida
Hurricane Ian took a major blow to Florida at the end of last year. It not only caused a significant amount of damage but also put further strain on the already tough insurance market.
If you’re thinking of purchasing a home in Florida, it is so important to discuss with your insurance agent ahead of putting an offer on the table. We can help to arm you with the right questions to ask your realtor and the seller to make sure you’re making financially sound decisions. There are many components that can impact the amount you will have to pay for insurance premium. Some things to consider:
- Is the home new or was it built prior to the current FL building codes? This can make a large impact on the premium. A wind mitigation form will give all of this information in detail for us to help you review.
- Is the home located in a high flood hazard area? This will determine if your lender will require you to carry flood insurance and also what we may make as far as recommendations and also how much it would cost to cover this type of loss from a microburst, storm surge or other surface water event. An elevation certificate will give you the information needed to review and we can help to explain in more detail.
Ian was a tell tale story about the importance of flood insurance and the need for more homeowners to have this coverage in place. It doesn’t take a hurricane to flood parts of Florida as some of the recent storms have shown us. It is a type of loss that is never automatically covered by a homeowners policy. You always have to purchase this separately and, depending on the location, the flood zone that it is in, and if it’s positively elevated or not or even how elevated it is, these can all make a difference in the annual cost to protect your home.

California
California continues to be a tough state from an insurance perspective. Given some of the issues plaguing the California insurance market right now, this will be helpful context as you review your policies come renewal. If you’re buying a home in California, please make sure to include your insurance agent in the discussion before making an offer. It can save you time, energy and money in the long run if your agent can help to arm you with the right questions to ask the real estate agent and seller before making an offer.
There are two main areas that are impacting the California insurance market:
- The frequency and extent of natural disasters in California
It’s no surprise that natural disasters make insurance in the Golden State difficult for residents, agents, and carriers alike. In fact, California experiences more natural disasters—wildfires, atmospheric river flooding, earthquakes, drought, and mudslides—than any other state.
Analysts estimate the winter storms of December 2022 and January 2023 alone account for $5 billion to $7 billion in economic losses and another $500 million to $1.5 billion in insured losses.
Making sure your home is ready to weather the storm is important. Work on an annual home maintenance plan to keep everything in tip top shape and your home will be more resilient for it.
- The strict regulations of California and the challenging economic climate
In addition to natural disasters, California insurers must receive approval from the state insurance department before adjusting their prices. While this is positive for consumers, some insurers are paying more in claims than they’re taking in — and have been for years.
Although regulators are easing up a little now that the pandemic is in the rearview mirror, the approved increases are hardly enough to keep up with the challenging economic climate.
In response, insurers are reducing their operating expenses (i.e., closing offices) and implementing stricter underwriting requirements. Some well-known carriers are halting their advertising efforts in the state or choosing to exit the California market altogether.
With these topics in mind, let’s talk about how to prevent losses from happening in the first place. This will help you in the long run both from a loss prevention standpoint but also for insurability.

Emerging Trends
Are you concerned about cybercriminal activity or do you own an e-bike? Let’s discuss. Many insurance companies are working to find solutions for these emerging exposures and we want to make sure they’re listed so you have coverage.

Collectors continue to diversify their portfolios and many are expecting these emerging markets to grow exponentially.
- Pre-owned luxury watch segment is expected to grow 75% by 2030. Make sure they are added to a valuable articles policy so you are not subject to sublimits or a deductible on your home policy.
- Luxury handbag collections are on the rise over the past two years.
- Sports memorabilia
- Fine wine and spirits collecting is on the rise as a result of the pandemic.

Auto Insurance
Inflation has also impacted the auto industry. The average price of a new car is up 17% from 2020. The cost of labor and materials has impacted claim payouts and the amount of time that a vehicle is in the shop. Make sure that you have agreed value, original equipment manufacturer parts, and adequate temporary rental vehicle coverage and limits, where possible.
Supply challenges have made it difficult for repairs and also for replacement vehicles making it a longer process than pre-pandemic.
Hyundai and Kia vehicle owners are going to find it harder to place coverage due to the rise in vehicle thefts over the last year that have caused some insurance companies to no longer offer coverage for certain models. Here are some helpful tips on safeguarding these vehicles.
Purchasing a vehicle? Please call us! We need to make sure we add the vehicle to your policy and can get a temporary ID card over to you until the insurance policy paperwork prints. Not all dealerships call us and we want to make sure you are covered!

Liability concerns
Every year, the losses that we see continue to grow in size and frequency where they pierce the excess liability layer. There are multiple factors that we see at play such as the litigious society that we live in, distracted driving, and dog bite claims, to name a few. Making sure you have the appropriate liability limit is so important to protect your net worth, your lifestyle and your reputation.
If you have personal employees such as a nanny, chef, chauffeur, etc., it is important to understand what your increased exposures are and what you can do to help protect you and your employees with Employment Practices Liability and Workers Compensation coverage.
Please don’t hesitate to reach out if you have any questions or would like to discuss these topics in more detail.

Michelle Pivirotto
It is with a heavy heart that Simpson | McCrady shares the news that Michelle Pivirotto passed away on February 18. Michelle fought a valiant fight after sustaining severe burns from a devastating house fire in January. We have been hoping and praying for her recovery and, unfortunately, now we mourn for our colleague and dear friend.
It is with a heavy heart that Simpson | McCrady shares the news that Michelle Pivirotto passed away on February 18. Michelle fought a valiant fight after sustaining severe burns from a devastating house fire in January. We have been hoping and praying for her recovery and, unfortunately, now we mourn for our colleague and dear friend.
Michelle was a beautiful, kind, funny, and selfless soul.
Simpson | McCrady is a tight-knit work family and you, our clients, are an extension of that. We thank you for your support during this difficult time. We especially appreciate all your kind words, prayers, and generosity. During Michelle’s hospital stay, we continually told Michelle of all the support and prayers she was receiving from everyone. She genuinely appreciated everyone’s support and kindness.
Please find the link to Michelle’s obituary here.
If you need anything, please let us know. Simpson | McCrady is here for you.


When Hurricane Season Continues
Tropical Storm Nicole is on track to strengthen into a Category 1 before it hits Florida on Thursday, November 9, and will be the first hurricane to hit in November in nearly 40 years. For our clients and colleagues in its path, please ensure that you adequately prepare for any impacts from Hurricane Nicole.

Tropical Storm Nicole is on track to strengthen into a Category 1 before it hits Florida on Thursday, November 9, and will be the first hurricane to hit in November in nearly 40 years.
For our clients and colleagues in its path, please ensure that you adequately prepare for any impacts from Hurricane Nicole. We encourage you to track the storm’s latest location and keep up to date by following The Weather Channel.
In addition, below is a reminder of some basic precautionary measures you and your family can take:
- Make sure your mobile devices (phone, iPad, hot spot, etc.) and backup battery packs are fully charged. Make sure that you grab the charging cables as well if you are evacuating in preparation.
- Know your evacuation route. Cities at risk of a hurricane have emergency evacuation plans that take members of the community to the safest inland town. Ensure you and your family members know how to get to the appropriate route and take note of alternate routes that may be available if storm debris prevents you from getting to the evacuation highway safely.
- Protect your home from wind and debris. Move all plants, outdoor furniture, and any other free-standing items indoors to a garage or basement.
- Move vehicles to higher ground. If you need to evacuate, move left-behind vehicles to higher ground or a parking garage if you have access, not under trees or power lines.
- Gather important documents in one place. Store important documents, such as legal papers, birth certificates, marriage licenses, financial papers, and insurance policy information, in a waterproof, portable safe that is easy to transport in an evacuation.
- Refill your prescriptions. You can refill prescription medications in advance for at least a 30-day supply if you live in a county under a hurricane warning by the NWS, under a State of Emergency issued by the Governor, or one with an activated emergency operations center.
- Don’t forget tornadoes. Tornadoes can be a hurricane threat, especially if you live inland. Read over what to do in a tornado to prepare for the fast-forming and unpredictable storms.
We hope this overview proves helpful–and that you and your family remain safe and sound amid the storm. But if you do you need help with a claim or have any questions after the storm hits, do not hesitate to reach out. We’re here to help.

Cybersecurity Risk Prevention
It seems like every organization in the world has designated a month each year to raise awareness around a common issue, hobby, or interest. October happens to be Bat Appreciation Month, National Popcorn Poppin’ Month, and National Toilet Tank Repair Month to name a few. It is also National Cybersecurity Awareness Month.
It seems like every organization in the world has designated a month each year to raise awareness around a common issue, hobby, or interest. October happens to be Bat Appreciation Month, National Popcorn Poppin’ Month, and National Toilet Tank Repair Month to name a few. It is also National Cybersecurity Awareness Month.
For this reason (and also because many of us are spending more time working remotely), we thought it would be a good time to share what we are seeing in the commercial and personal cyber insurance space these days. We also wanted to share some cybersecurity best practices.

Trends We are Seeing:
There has been a sharp rise in cyber-attacks and cyber claims over the past few months as companies have transitioned to work from home environments. Remote work has unfortunately made businesses and non-profit organizations easier targets for hackers as employees are using home internet networks instead of corporate networks that might have stronger security.
Small businesses and non-profits are often easier targets compared to Fortune 500 companies as they do not have the same level of resources for cybersecurity or full time IT staff.
The most common type of claim recently is a ransomware attack, where malicious software infects your network and the hacker demands a ransom payment (usually bitcoin) in exchange for getting the system working again. We have had multiple clients this summer and fall experience ransomware attacks where large ransom payments were demanded and ultimately paid.

Commercial Cyber Insurance:
We understand cybersecurity and cyber insurance can be stressful and confusing topics. Many of our clients regularly ask us what is included in a cyber policy and what is the cost of a policy.
A commercial cyber policy typically starts with a $1 million limit and can cover:
- Liability and defense costs resulting from a data breach
- Cost of notifying customers or employees of a data breach
- Cost of the extortion payment in a ransomware attack
- Cost of working with IT and legal firms to recover from a cyber-attack
- Cost of restoring data and systems wiped in a cyber-attack
- Reimbursement of lost income resulting from cyber related business interruption
- Reimbursement of money stolen through a social engineering attack
- Regulatory fines and penalties
The premium for these policies varies and is based on the type of organization, annual revenues, and sometimes employee count.
Each insurance company partners with various cybersecurity, legal, and PR firms who can assist policyholders in the event of a claim. We have found it is incredibly important to partner with the right insurance company to have the best vendors available to help you respond to an incident.

Personal Cyber Insurance:
On the personal side, companies such as Chubb and PURE offer personal cyber insurance as an enhancement to homeowners policies.
A personal cyber policy typically includes limits of $25,000 to $250,000 and can cover:
- Costs related to extortion attempts and threats to release personal information
- Reimbursement of money stolen out of a bank account without client’s knowledge
- Cost of identity theft restoration
- Cost of cyberbullying services for children
- Cost of working with cybersecurity, legal, and PR firms to respond to cyber or extortion attack
The typical premium runs from $150 to $600 depending on the limits chosen.

Best Practices for Commercial Clients:
Clients also often ask us what steps should they take to protect themselves and their organizations from a cyber-attack.
Here are some best practices we would recommend for businesses and non-profits:
- Regularly meet with your IT firm or IT staff to discuss vulnerabilities and areas in need of improvement
- Keep a running asset inventory of all computers, mobile devices, etc. connected to your network
- Regularly review access rights given to employees for various internal systems and applications
- Remove old employees from applications, systems, and network on a regular basis
- Provide regular cybersecurity training to employees including phishing exercises
- Create formal information security policies and procedures for the organization
- Create incident response and business continuity plans to prepare in the event of a future incident
- Mock test the response and continuity plans so you know how you will respond to an incident
- Utilize Simpson & McCrady and other third party firms (IT, legal, etc.) as part of these exercises
- Back up critical data and systems on a regular basis
- Consider cyber insurance as a way to protect your organization from a future incident

Best Practices for Personal Clients:
Here are some best practices we would recommend for individuals:
- Do not click on links in suspicious emails or on suspicious websites
- Use multiple passwords for different websites, applications, etc.
- Use complex passwords with multiple characters, numbers, and symbols
- Do not use the same password for social media sites and personal financial sites
- Ask banks, financial advisors, etc. to authenticate funds transfer requests by phone
- Store passwords in a secure password manager application
- Regularly change passwords for critical websites and applications such as bank accounts
- Avoid sending sensitive information such as social security or drivers license numbers or dates of birth through email
- Avoid logging on to critical websites and applications in public places through public Wi-Fi
- Utilize two factor authentication for logging on to critical websites and applications
- Freeze your credit with Transunion, Experian, and Equifax to limit identity theft attempts
- Check your credit at least quarterly to monitor fraudulent accounts set up in your name
- Consider personal cyber insurance as a way to protect you and your family from a future incident
This can be a lot to digest if this is the first time addressing these risks. The important thing to remember is taking it one step at a time and consulting with a risk advisor to help you along this journey will help. Please do not hesitate to reach out to us at Simpson & McCrady if you’re interested in discussing the various risk prevention tactics and cyber insurance options available to you as a commercial or personal client.
About the author:
Will Simpson is an Account Executive at Simpson & McCrady. Will works with both personal and commercial clients and has personal expertise in cyber insurance. Prior to joining Simpson & McCrady in 2016, Will was a cyber underwriter handling Fortune 500 accounts for both Swiss Re Insurance and Zurich Insurance in New York City.
Last updated: 10/5/22

2022 Trends in the Insurance and Risk Management Space for Private Client Group
2021 was one for the books for many reasons and we see these trends continuing into 2022. We’re here as a resource to help you navigate through these. We encourage you to read through and reach out with any questions that you may have and to discuss these in more detail specific to your family.
2021 was one for the books for many reasons and we see these trends continuing into 2022. We’re here as a resource to help you navigate through these. We encourage you to read through and reach out with any questions that you may have and to discuss these in more detail specific to your family.
Supply Chain Issues and Labor Shortages

Both are affecting how you should be insuring to value on your policies.
- Are you planning or have you completed a recent renovation or addition? Many are thinking of making updates to their current living space if they haven’t done so already. Let’s discuss to make sure your homeowner policy limits are appropriate so you have adequate protection in the event of a claim. A recent Wall Street Journal article highlights shortfalls that many homeowners faced in the recent Colorado wildfire.
- The labor and material shortages and supply chain issues have caused increased home replacement costs. Asphalt roofing prices are up 9.9%, lumber and wood prices are up 34.2%. They shortages have forced many to make changes in renovation plans and caused delays in estimated project completion dates for construction. We can help to keep tabs on things throughout the renovation or construction process and provide guidance on loss prevention during this increased risk exposure.
Risks are Changing, No Matter Where You Live
Let’s prevent things from happening in the first place with risk management:

- Wildfire prone area? Let’s discuss fire resistive home components and fuel load mitigation. Markets have been tightening out west because of the historic number of wildfire events and insurance carriers need for adequate rate.

- Hurricane prone area? Let’s discuss your roof construction characteristics, opening protection, and flooding concerns. Florida, in particular, has been experiencing a hardening insurance market. Knowing what your options are and selecting quality coverage is important.

- Severe weather? These weather patterns are becoming the new norm. Hurricane Ida made landfall in Louisiana but didn’t stop there. It caused severe flooding damage to homes all the way up through the Northeast. Make sure you’re taking flood insurance into consideration and how a home was built. We can help you with this early in the house hunt discussion. Making sure that your home is properly elevated can make a big difference in how much you pay in the long run and how ready your home would be in the event of a significant hurricane or flooding event. Texas experienced a historic winter storm with temperatures 40 degrees below average. Whether we’re discussing extreme temperatures, hurricanes or flooding, there are preventative steps that you can take to prepare for events like this and make sure your policies are up to date with robust terms and limits. Let’s make an emergency preparedness plan. Let’s discuss a water leak detection device, a low temperature monitoring system, and flood insurance.

- Water leaks – they can happen to anyone. Whether you’re at home or you’re traveling, this is a trend that we do not see going away anytime soon. However, they can be avoided! As you’re thinking of home improvements over the next year, consider installing a water leak detection shutoff device. This can save you the headache of having to live elsewhere or the inconvenience of repairs being made after a frozen pipe burst or pipe leak. Many carriers offer a credit on their homeowner’s policies once installed and potentially a discount on the product itself to reward you for your risk avoidance efforts.
- Renovations? That means more foot traffic through your home, potentially the use of flammable materials or working with electrical components. Let’s talk about risk prevention and easy steps you can take to safeguard your home while work is underway.

- Cybersecurity concerns have grown exponentially during the pandemic. With individuals working from home and children learning remotely, there is a lot more activity on an individual’s personal network. There are personal cyber protection policy options and also risk management items to consider.

- We are living in a forever litigious society. Let’s discuss your personal risk profile and make adjustments to your umbrella limits, if needed. A recent verdict from a homeowner’s pool is enough reason to consider. If there has been a liquidity event, make sure you update your liability limits.

- Relocations or secondary home purchases. Thinking of moving? So is a large portion of the US population if they haven’t already. Let’s discuss risk and rating factors when looking at new homes as they can vary state to state. There can also be significant credits at play depending on when and how a home was updated and we can help you weigh out some of the pros and cons of making that move from an insurance and risk management perspective.

- Claims: Labor and material shortages and supply chain issues have impacted automobile policy and homeowner claims both from a paid claim amount and delays in the process causing claims to remain open while clients remain out of their homes or without their regular use vehicle. We are here as a resource if something happens. We want to make sure a claim is handled as smoothly as possible and to help you understand the process up front before we submit a claim. The microchip shortage has caused a ripple effect in the auto industry causing shortages in new and used vehicles for purchase, availability of rental vehicles and also automobile parts when repairs are needed after an accident.

- Collectors, diversified. The pandemic has proven to be an opportunistic time for some individuals. Deferred or cancelled vacations left some with funds to focus elsewhere. Have you recently purchased any jewelry? Watches? Wine and Spirits? Collector vehicles? It may be time to readdress.
Please reach out if any of these have struck a chord and we can discuss what changes or action plans we may recommend.
Updated 6/21/22

4 Risk Management Mistakes That Expose Affluent Families To Dangerous Gaps
Our COO and Principal, Clay Saftner, was recently interviewed by Private Wealth to discuss potential coverage gaps for high net worth and ultra high net worth individuals and families. Click here to learn more.
Our COO and Principal, Clay Saftner, was recently interviewed by Private Wealth to discuss potential coverage gaps for high net worth and ultra high net worth individuals and families. Click here to learn more.
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Complex personal insurance deserves clear, specific guidance, not a generic overview. Our private client resources cover fine art, jewelry, multiple properties, recreational vehicles, cyber liability, and the full range of coverage considerations for high-net-worth families and family offices. Written by advisors who work in this space daily, with the depth our clients tell us they don't find anywhere else.

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Risk and benefits intelligence written for business owners and decision-makers, not for a general audience. From technology and manufacturing to professional services and non-profits, our commercial resources address the insurance and risk challenges facing middle-market companies across Western PA and the Mid-Atlantic region, grounded in the industries we actually serve.
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