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News You Can Use: Trends 2021
We’ve seen quite a few things trending in 2021 from the pandemic and we’re here to help you through those transitions. Whether you’re moving, buying a secondary home, undergoing home renovations, have children moving across the country, or thinking of planning that family vacation (finally!), we’re here to help.
We’ve seen quite a few things trending in 2021 from the pandemic and we’re here to help you through those transitions. Whether you’re moving, buying a secondary home, undergoing home renovations, have children moving across the country, or thinking of planning that family vacation (finally!), we’re here to help.
Service Line Coverage
Service line coverage is available through some of our homeowner carriers and this is a valuable coverage to help in the event of utility line failure outside of the home’s foundation that leads to the street. If it’s not available on your homeowners policy, your service providers also offer this coverage at a nominal cost per month. If you have any questions, please reach out to discuss.

New purchases
Have there been any new jewelry, regular use vehicles, collector vehicles, fine art or other high valued collectibles purchased over the past year? It may be time to revisit your valuable articles coverage limits and/or auto and collector vehicle policies.
Making Moves
If you’re thinking about moving to or in the process of purchasing a coastal home, there are many things to consider. The risk variables significantly differ when comparing a home that is located on a more inland and/or northern state versus one that is further south and/or along the coast line.
Florida, for example, has its own set of challenges with increased insurance costs due to wind and hurricane exposures, an increased need for flood coverage, increased costs to protect your home against these risks and how investing in home upgrades can greatly benefit you in the long run. The more time that we have to help you prepare for a home closing, move or renovation, the better.
Flood Insurance
Whether you’re home or taking some much-needed time away with family, it’s important to protect what your home and belongings. Flooding can happen anywhere at any time. You do not need to live by a body of water to have this be a threat to your home. A microburst storm that causes rapid surface water accumulation can cause just as much damage as a coastal tidal surge. Flooding concerns are on the rise and now would be a good time to discuss. We can help to provide recommendations on things to consider to protect you home from flooding and hurricanes and to make sure that you have proper coverage if something does happen.

Cyber Protection
Cyber security issues continue to be a challenge. It’s hard to ignore the news headlines listing major cyber breaches and identity theft issues on a regular basis. Whether you’d like to discuss what coverage options are available or what you can do to prevent cyber security breaches from happening in the first place, we’re here to help.
Liability Limits
A lot of our clients are taking steps to update their homes and enhance their living space. Whether you’re thinking of enhancing your backyard patio for entertaining or installing a pool or hot tub, another important factor that you should be considering is your current excess liability limit. There are a lot of reasons to readdress your liability limits and we’re here to help you through that process.
Your Private Client Service team is here to help. If you have any questions, please don’t hesitate to reach out.

Pittsburgh Parks Volunteer Day
Last month, on April 7th, ten Simpson | McCrady employees joined with the Pittsburgh Parks planting trees and mulching along the entrance and walkways on McKinley Park. They spent a nice spring afternoon helping to beautify one of the many Pittsburgh Parks.
Last month, on April 7th, ten Simpson | McCrady employees joined with the Pittsburgh Parks planting trees and mulching along the entrance and walkways on McKinley Park. They spent a nice spring afternoon helping to beautify one of the many Pittsburgh Parks. We are grateful to have had the opportunity to make a little piece of our city more beautiful.


2021 Trends
It is difficult to pick up a newspaper and not see a headline story related to one disaster or another: from COVID-19 and pandemic related issues to weather related disasters like wildfires, flooding, severe hail storms, tornadoes, or hurricanes; from civil unrest and cyber-attacks to tectonic shifts in the workplace.
It is difficult to pick up a newspaper and not see a headline story related to one disaster or another: from COVID-19 and pandemic related issues to weather related disasters like wildfires, flooding, severe hail storms, tornadoes, or hurricanes; from civil unrest and cyber-attacks to tectonic shifts in the workplace. All of these factors have heavily impacted the insurance industry with an increase in claims frequency and severity.
A few key findings:
- From 2001 to 2018 the number of major weather-related events has increased by 85%[1].
- To highlight 2020 alone:
- It was the second warmest year on record with 2019 right behind it causing significant shifts in weather related issues[2].
- There were seven billion-dollar tropical cyclones which is the most in one year since NOAA started tracking in 1980. The combined cost of these systems was approximately $40.1 billion[3].
- 5 of the 6 largest wildfires in CA occurred[4].
- There were 22 weather and climate disasters. Each exceeded $1 billion in damages, for a grand total of $95 billion[5].
- Material costs have increased across the board in the past ten years and the pandemic has only worsened the situation with supply chain issues and shortages[6].
- Labor costs are up – and that is when you can find an available contractor[7].
- Technology has increased the cost of replacing household appliances and vehicle systems[8].

In Pennsylvania, we have seen a significant increase in the number of severe weather-related claims from hail, snow, wind, and rain storms and flooding.
There has also been a significant increase in claims related to older plumbing systems and/or more complex plumbing systems due to an increased number of conveniences such as multiple bathrooms on each floor, wet bars, kitchenettes, and laundry rooms on upper levels, among other things. This creates more room for errors, leaking pipes, and burst frozen pipes during the colder months. The average cost of a non-weather water loss in our niche market is over $60,000. When you include the actual cost of the damage to your home and belongings, bringing in hygienists, rebuilding to code, and time spent out of your home while repairs are made, these figures can add up very quickly.
There has also been a significant increase in demand for labor and materials. With the pandemic, disruptions in the supply chain have caused significant delays and driven up the cost of repairs and replacements, and pushed out project completion dates[9].
As a result of these trends and factors, carriers have pulled out altogether or reduced capacity in severely impacted states such as CA and FL[10]. Many carriers have been forced to take rate and/or restructure their credit system in order to avoid pulling out of certain market places altogether[11]. Many will reward clients who install risk mitigation features such as a water leak detection shutoff device and are taking proactive measures to keep their home systems up to date. Increasing your deductibles and paying in full can also provide advantages to you annually.
With delays in delivery of mail through the USPS[12], we urge clients to consider making payments electronically or setting up their accounts for automatic payment through EFT and to also take proactive measures to improve their cyber posture[13] to safeguard against the increase in cyber-attacks.
The pandemic has brought additional shifts in our daily lives as we have all been searching for our silver linings and what we want or need right now. Many clients have bought secondary homes or moved to their secondary home while leaving their main home empty or rented out. Some have moved out of more urban areas into more suburban or rural areas or to a different, more affordable urban area. Others that have remained in their primary home or condo have done renovations to enhance their living space. Many have refinanced their mortgages.

If any of these have happened or are on the horizon for you, please reach out so we can discuss. These are all points where we will want to provide risk management guidance, arm you with information you should consider in the decision-making process and recalibrate your program along the way.
We are here for you to help in protecting tomorrow, today.
Sources:
[1] https://www.chubb.com/content/dam/aem-chubb-global/amc/pdf/Market%20Trends%202021%20Key%20Facts.pdf
[2] https://www.noaa.gov/news/2020-was-earth-s-2nd-hottest-year-just-behind-2016
[3] https://www.noaa.gov/stories/record-number-of-billion-dollar-disasters-struck-us-in-2020
[4] https://www.noaa.gov/stories/record-number-of-billion-dollar-disasters-struck-us-in-2020
[5] https://www.noaa.gov/stories/record-number-of-billion-dollar-disasters-struck-us-in-2020
[6] https://www.chubb.com/content/dam/aem-chubb-global/amc/pdf/Market%20Trends%202021%20Key%20Facts.pdf
[7] Chubb.com
[8] https://www.chubb.com/content/dam/aem-chubb-global/amc/pdf/Market%20Trends%202021%20Key%20Facts.pdf
[9] https://www.inquirer.com/real-estate/housing/new-home-construction-single-family-builders-pennsylvania-20210224.html & https://www.inquirer.com/real-estate/housing/lumber-prices-home-construction-20210128.html
[10] https://www.marketplace.org/2020/08/31/insurance-increasingly-unaffordable-as-climate-change-brings-more-disasters/
[11] https://www.forbes.com/advisor/homeowners-insurance/home-insurance-outlook-2021/
[12] https://about.usps.com/newsroom/service-alerts/
[13] https://www.simpsonmccrady.com/article/what-to-know-about-cybersecurity

COVID-19 Business Interruption Coverage Alert
Simpson | McCrady, continues to monitor developments in various state and federal courts regarding claims by policy holders for business interruption coverage arising out of the disruption caused by the COVID-19 pandemic and how such decisions may potentially impact our clients.
Simpson | McCrady, continues to monitor developments in various state and federal courts regarding claims by policy holders for business interruption coverage arising out of the disruption caused by the COVID-19 pandemic and how such decisions may potentially impact our clients.
For those clients in Pennsylvania, and especially in Allegheny County, you should be aware that Judge Christine A. Ward of the Allegheny County Court of Common Pleas issued a decision on March 22, 2021, in the matter of Ungarean, et al. v. CNA and Valley Forge Insurance Company (GD No. 20-006544) that found in favor of a policy holder asserting it was entitled to business interruption coverage after its business was essentially closed due to the disruption of COVID-19 and the resulting “stay at home” orders that were issued by Pennsylvania Governor Wolf.
Judge Ward’s ruling departs substantially from other state and federal courts in Pennsylvania and/or other jurisdictions which have held that coverage did not apply in the absence of “direct physical loss or damage” to the business due to COVID-19. To the contrary, Judge Ward held that coverage under policies for a “loss” exists when a business has lost and/or been deprived of the use of its business property even in the absence of physical damage. This ruling potentially broadens the availability of business interruption coverage in a substantial manner in favor of policy holders who may assert such claims for coverage within Allegheny County.
A policy holder who previously decided to not pursue a claim and/or had a claim based upon a determination that they had not sustained “direct physical loss or damage” due to COVID-19 may now want to consult with an attorney regarding options for revived claims for coverage given the potential ramifications of Judge Ward’s decision, especially if located in Allegheny County.
While this is certainly potentially positive news for insureds, it is our understanding that an appeal of Judge Ward’s decision is likely. As this case, as well as several others across the United States, continue to progress – we will make every effort to keep you informed.
As always, please know that we are here to answer any specific questions you may have in regard to the ruling.

Cybersecurity: Ransomware
Cyber insurance policies have been in existence for about twenty years but have really developed over the past ten years. The primary purpose of these policies was initially to cover liability resulting from a data breach as well as reimbursement of notification costs tied to the breach.
Cyber insurance policies have been in existence for about twenty years but have really developed over the past ten years. The primary purpose of these policies was initially to cover liability resulting from a data breach as well as reimbursement of notification costs tied to the breach.
Although liability protection and data breach response costs are still major components of cyber insurance policies, recent years have led to broader policies that cover other types of claims such as extortion attacks, cyber related business interruption events, and funds transfer fraud resulting from social engineering attacks.
One emerging trend we have seen is a large rise in extortion or ransomware attacks. In a ransomware attack, a hacker sends a fake or fraudulent email to an unsuspecting employee within a company. Typically, the hacker will pretend to be a fellow employee (such as a CEO or CFO) or a client to disguise the attack. The email will include an attachment or file that looks legitimate and contains malware.
Once the employee clicks on the link, the hacker is able to gain access to the company’s network and will then encrypt sensitive systems or data. At this point, the company could have its day to day operations crippled.
For example, a manufacturer relying on IT systems to produce inventory may wake up to find its production equipment completely shut down and unable to manufacture product. A law firm may come into the office and realize they are unable to access case files or client information because these files have been encrypted.

At this point, the hacker will demand a ransom payment to unlock the systems or data. The ransom demand is usually made in Bitcoin or another form of cryptocurrency that is difficult to trace.
In a situation this fall, we had a client who was hit by one of these attacks and faced a Bitcoin ransom demand of over $1,000,000. With help from the insurance company and a third party negotiating firm, the ransom demand was negotiated down to a much lower amount and the company agreed to pay the ransom. When adding in the costs of using third party firms to deal with the incident, the overall cost to the company was sizeable.
A cyber insurance policy is key to responding to this type of attack as it offers a range of resources and protection to the business facing the attack.
The primary benefit of the company’s cyber policy is reimbursing the cost of the ransom payment and other ancillary expenses made in resolving the incident.
The secondary benefits are often just as important. These include the step by step guidance provided by the insurance company and its approved vendors for how to respond to the incident. A quick response can get the company back up and running quickly with as little impact to operations and ultimately the organization’s financials as possible.
As part of the policy, the insurance company and the negotiating firm are in place to handle the ransom negotiation and ultimately the payment. The third party negotiating firms used by the insurance companies face these types of negotiations on a daily basis and know the criminal organizations they are dealing with.
The policy also provides access to a panel of law firms specializing in cyber litigation. This is critical as it gives the company an outlet to determine if they face any legal liability or legal duty to notify affected customers or clients.
In addition, the policy can give the company access to a panel of vetted IT and forensics firms. These firms can be used to determine how the organization was breached and how systems and policies can be strengthened to avoid a similar attack in the future.

In the claim mentioned above, these resources and third party firms helped save the company hundreds of thousands of dollars and got the company back up and running quickly.
In summary, we have found all companies and organizations are vulnerable to these types of claims. In fact, smaller businesses and organizations are often more susceptible to these types of attacks as they typically do not spend the same level of resources on cybersecurity or training as large organizations.
If you have questions or would like to discuss cyber insurance in more detail, please reach out to a risk advisor at Simpson & McCrady to set up a time for a conversation.
To learn more, check out our previous summary on trends that we are seeing in the cyber insurance space. The article includes best practices and tips that you can utilize to strengthen your personal and/or corporate cybersecurity practices.
Disclaimer: This is a general overview of commercial cyber insurance. Coverage is determined based on the details surrounding a claim and are dependent on the limits, deductibles, terms, conditions, and exclusions of the policy.
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Private Client Insights
Complex personal insurance deserves clear, specific guidance, not a generic overview. Our private client resources cover fine art, jewelry, multiple properties, recreational vehicles, cyber liability, and the full range of coverage considerations for high-net-worth families and family offices. Written by advisors who work in this space daily, with the depth our clients tell us they don't find anywhere else.

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