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What to Know About Cybersecurity
It seems like every organization in the world has designated a month each year to raise awareness around a common issue, hobby, or interest. October happens to be Bat Appreciation Month, National Popcorn Poppin’ Month, and National Toilet Tank Repair Month to name a few. It is also National Cybersecurity Awareness Month.
It seems like every organization in the world has designated a month each year to raise awareness around a common issue, hobby, or interest. October happens to be Bat Appreciation Month, National Popcorn Poppin’ Month, and National Toilet Tank Repair Month to name a few. It is also National Cybersecurity Awareness Month.
For this reason (and also because many of us are spending more time working remotely), we thought it would be a good time to share what we are seeing in the commercial and personal cyber insurance space these days. We also wanted to share some cybersecurity best practices.

Trends We are Seeing:
There has been a sharp rise in cyber-attacks and cyber claims over the past few months as companies have transitioned to work from home environments. Remote work has unfortunately made businesses and non-profit organizations easier targets for hackers as employees are using home internet networks instead of corporate networks that might have stronger security.
Small businesses and non-profits are often easier targets compared to Fortune 500 companies as they do not have the same level of resources for cybersecurity or full time IT staff.
The most common type of claim recently is a ransomware attack, where malicious software infects your network and the hacker demands a ransom payment (usually bitcoin) in exchange for getting the system working again. We have had multiple clients this summer and fall experience ransomware attacks where large ransom payments were demanded and ultimately paid.

Commercial Cyber Insurance:
We understand cybersecurity and cyber insurance can be stressful and confusing topics. Many of our clients regularly ask us what is included in a cyber policy and what is the cost of a policy.
A commercial cyber policy typically starts with a $1 million limit and can cover:
- Liability and defense costs resulting from a data breach
- Cost of notifying customers or employees of a data breach
- Cost of the extortion payment in a ransomware attack
- Cost of working with IT and legal firms to recover from a cyber-attack
- Cost of restoring data and systems wiped in a cyber-attack
- Reimbursement of lost income resulting from cyber related business interruption
- Reimbursement of money stolen through a social engineering attack
- Regulatory fines and penalties
The premium for these policies varies and is based on the type of organization, annual revenues, and sometimes employee count.
Each insurance company partners with various cybersecurity, legal, and PR firms who can assist policyholders in the event of a claim. We have found it is incredibly important to partner with the right insurance company to have the best vendors available to help you respond to an incident.

Personal Cyber Insurance:
On the personal side, companies such as Chubb and PURE offer personal cyber insurance as an enhancement to homeowners policies.
A personal cyber policy typically includes limits of $25,000 to $250,000 and can cover:
- Costs related to extortion attempts and threats to release personal information
- Reimbursement of money stolen out of a bank account without client’s knowledge
- Cost of identity theft restoration
- Cost of cyberbullying services for children
- Cost of working with cybersecurity, legal, and PR firms to respond to cyber or extortion attack
The typical premium runs from $150 to $600 depending on the limits chosen.

Best Practices for Commercial Clients:
Clients also often ask us what steps should they take to protect themselves and their organizations from a cyber-attack.
Here are some best practices we would recommend for businesses and non-profits:
- Regularly meet with your IT firm or IT staff to discuss vulnerabilities and areas in need of improvement
- Keep a running asset inventory of all computers, mobile devices, etc. connected to your network
- Regularly review access rights given to employees for various internal systems and applications
- Remove old employees from applications, systems, and network on a regular basis
- Provide regular cybersecurity training to employees including phishing exercises
- Create formal information security policies and procedures for the organization
- Create incident response and business continuity plans to prepare in the event of a future incident
- Mock test the response and continuity plans so you know how you will respond to an incident
- Utilize Simpson & McCrady and other third party firms (IT, legal, etc.) as part of these exercises
- Back up critical data and systems on a regular basis
- Consider cyber insurance as a way to protect your organization from a future incident

Best Practices for Personal Clients:
Here are some best practices we would recommend for individuals:
- Do not click on links in suspicious emails or on suspicious websites
- Use multiple passwords for different websites, applications, etc.
- Use complex passwords with multiple characters, numbers, and symbols
- Do not use the same password for social media sites and personal financial sites
- Store passwords in a secure password manager application
- Regularly change passwords for critical websites and applications such as bank accounts
- Avoid logging on to critical websites and applications in public places through public Wi-Fi
- Utilize two factor authentication for logging on to critical websites and applications
- Avoid sending sensitive information such as social security numbers through email
- Freeze your credit with Transunion, Experian, and Equifax to limit identity theft attempts
- Check your credit at least quarterly to monitor fraudulent accounts set up in your name
- Ask banks, financial advisors, etc. to authenticate funds transfer requests by phone
- Consider personal cyber insurance as a way to protect you and your family from a future incident
This can be a lot for one to digest if this is the first time addressing these risks. The important thing to remember is taking it one step at a time and consulting with a risk advisor to help you along this journey will help. Please do not hesitate to reach out to us at Simpson & McCrady if you’re interested in discussing the various cyber insurance options available to you as a commercial or personal client.
About the author:
Will Simpson is an Account Executive at Simpson & McCrady. Will works with both personal and commercial clients and has personal expertise in cyber insurance. Prior to joining Simpson & McCrady in 2016, Will was a cyber underwriter handling Fortune 500 accounts for both Swiss Re Insurance and Zurich Insurance in New York City.

News You Can Use: Liability Limit Review
Where will the money come from? If you are sued, where will the money come from to pay for your defense and indemnify another party if you are found to be legally responsible? Most would say, “This is what I buy insurance for.” However, when was the last time you reviewed your liability coverage?
Where will the money come from?
If you are sued, where will the money come from to pay for your defense and indemnify another party if you are found to be legally responsible? Most would say, “This is what I buy insurance for.” However, when was the last time you reviewed your liability coverage? Have your liability limits kept up with your net worth? If a lawsuit award exceeded your liability limits, which assets would you liquidate first?

The number of multi-million dollar lawsuits has risen dramatically over the past decade. Listed below are just a few potential scenarios to consider.
Automobile Liability:

Insured vehicle slides on ice and crashes into another car. Driver of other vehicle, single father, suffers head trauma and permanent impairment of his cognitive functions. He will require lifelong assistance for himself and to raise his young daughter.
Homeowners/Personal Liability:
You invite your friends over for dinner. While playing in the yard, your dog bites their daughter in the face. The bite creates the need for multiple surgeries and results in permanent damage to the child’s eye.

Watercraft Liability:
Insured’s son is operating a ski boat and accidentally strikes a young man in the water. As a result of the accident, the claimant loses his arm and requires significant rehabilitation.
Homeowners Liability:
Insured is a member of the homeowner’s association board of directors in a prominent community. Late one night several teens decide to go for a late night swim. One of the kids unknowingly dives head first into the shallow end of the pool, causing permanent damage to their spinal cord. The board is sued for failure to properly supervise and secure the community property. Initial demands are more than the limit on the board’s insurance policy. Board members are sued individually.
Recreational Vehicle Liability:

Your kids invite friends over to try out your new recreational vehicle (ATV, Golf Cart, Dirt Bike…). While driving a little too fast down a hill and around a bend, the vehicle flips and lands on one of the guests. The accident results in multiple bone fractures and potential brain damage.
These are just a few examples of scenarios where individuals are thankful to have adequate liability protection to shift the financial burden from themselves to the insurance carrier. Making sure that you have an adequate liability limit is something that should be reviewed on a regular basis to make sure you have sufficient protection. In a recent study, 10% of high net worth individuals surveyed lacked expanded liability coverage entirely and 74% of the respondents did have liability insurance but may not carry high enough.1
In a separate study among households with $5,000,000 or more in investable assets, half believe the highest amount of damages they could be liable for is less than $5,000,000. However, awards for lawsuits involving serious injury can equal many times that amount.
How much liability protection do you need? To help determine an adequate limit for your personal liability, consider the following questions:
What is your net worth?
What is your future earnings potential?
How many residences do you own?
Do you rent out a residence you own?
How often do you entertain others at your residence?
Does your residence have a pool?
Do you own any pets?
Do you have any teenage drivers in your household?
Do you or your children use social media on a regular basis?
What is your reputation worth?
Do you own a watercraft or recreational vehicles?
Do you sit on any boards (not for profit or for profit)?
Do you participate in any other volunteer activities?
Do you utilize LLCs or Trusts with respect to ownership of property, vehicles…?
Ultimately, the amount of liability coverage you choose depends on your individual risk profile and risk tolerance. The limit you select should adequately reflect your overall financial situation. It is human nature to feel like certain events will never happen to you but why risk all you have worked for when you have the ability to protect your personal assets and family with additional liability protection. Please contact our office if you have any questions or would like to review your personal situation and current liability coverage.
Take care and be well,
Your Private Client Services Team
1. Chubb.com

Water, Wind, and Fire
No matter where you live, seasonal threats are present. With summer thunderstorms dropping unprecedented amounts of water, hurricane threats along the coast and wildfires out west, we’re here to provide meaningful tips to help.
No matter where you live, seasonal threats are present. With summer thunderstorms dropping unprecedented amounts of water, hurricane threats along the coast and wildfires out west, we’re here to provide meaningful tips to help.

We’ve posted a lot about water over the last few years as we’ve seen significant rainstorms that have caused damage to neighborhoods and homes and it is not just in high risk flood zone areas.
Before a Flood 1
- Know the terms. Know the difference between a Flood Watch, meaning flooding is possible, and a Flood Warning, which means flooding is occurring or will occur soon. This will help you take necessary steps.
- Maintain an emergency supply kit that will sustain you and your family for a 72-hour period. This kit should include flashlights, a portable radio, extra batteries, non-perishable food, bottled water, cash, blankets, clothing and toiletries.
- Keep all important papers such as legal papers, birth certificates, marriage license, financial papers, and insurance policy information in a safety deposit box, or fireproof and waterproof box on an upper floor inside the home.
- Have an evacuation plan. Flash flooding can occur quickly. Know where you and your family will go. If you have pets, plan for their evacuation as well.
- Elevate the furnace, water heater, and electric panel if susceptible to flooding.
- Seal walls in basements with waterproofing compounds to avoid seepage.
Check out some of our Insights archives for additional resources surrounding flood damage prevention and insurance options to protect your home and valuables.

Hurricane season starts every year on June 1st. It’s important to have an action plan in place in case your home is in its path. With heightened concerns because of COVID-19, additional items should be taken into consideration.
Before a storm 2
- Check your roof and siding for any leaks or loose shingles.
- Clean your gutters to make sure they are clean and working properly.
- If you have a basement or lower-level sump pump or French drain, perform a semi-annual operational test.
- If equipped, check the storm shutter bolts to ensure they are not broken or inoperable.
- Check around your home for evidence of improper drainage. Ensure grading or ground around your home is pitched appropriately so that surface water drains away from your home or other structures.
- Remove or prune dead or dying trees and branches. This may require the engagement of a local arborist or tree company.
- Consider the purchase of hurricane supplies for your home and autos, including flood barrier panels, flood bags and custom vehicle bags.
- Have a plan for storing outdoor furniture and other yard décor.
- Prepare an overall disaster plan. Below are some considerations:
- Outline an evacuation plan in case you cannot shelter-in-place. Due to pandemic-related concerns, local authorities may have revised their evacuation measures from previous years; thus, check with them first on what to potentially expect this year. And if you need to go to a shelter, try to call ahead to check on availability.
- If you decide to shelter at an available hotel, ask the hotel questions on what it is doing to minimize risk of the continued spread of COVID-19. For example, what precautions are the hotel taking to protect its employees and guests, such as cleaning and social distancing protocols?
- If evacuating, think ahead about your travel and identify urgent care or hospitals on your route, if you or a family member becomes ill. Also, pack food and water, in the case the area to which you are traveling has limited stores available.
- As soon as possible, create a first-aid/wellness kit with adequate prescription medications and over-the-counter pain/flu medicines, a thermometer, latex gloves and other supplies. Be sure to add extra masks, hand sanitizer and cleaning products. Likewise, create a to-go bag. Be sure to include a flood lamp flashlight and weather radio. Also, bring an extra cell phone charger and ensure that your contact list is up-to-date.
- If you are unable to evacuate, identify a “shelter” room in your home. This enclosed area should also be on the first floor, in the central part of the house and with no windows. When the storm gets bad, go there.
- Experts warn of the possibility of extended power outages due to COVID-19. Consider purchasing a whole-home, stand-alone generator installed by a licensed contractor. For existing generators, now is the time to do a performance test-run and/or service your generator, if needed. Keep in mind that you may be eligible for a policy premium credit for the purchase of a back-up generator.
- At least annually, consult your independent agent or broker to ensure adequate insurance coverage.

Wildfires used to have a season but they have been more frequent with higher severity in the last few years. To better protect you and your family, consider the following proactive actions.
Before a wildfire 3
- Make sure your address is visible from the street in all directions.
- Treat, clear, and cut back vegetation, remove fallen debris, and any combustible fuels, creating a defensible space perimeter and firebreak around your home and adjacent structures.
- Plant vegetation that slows fire, such as rockrose, ice plant, and aloe, or fire-resistant shrubs such as hedging roses, bush honeysuckles, currant, cotoneaster, sumac, or shrub apples.
- Replace wood mulch with rock or gravel.
- Remove dead leaves and pine needles from roofs, decks, and patios.
- Install a safe to help protect jewelry and other valuables from fire damage.
- Remove lint and other buildup from air conditioner screens.
- Install fire-resistant vents so burning embers can’t enter your home.
- Consider purchasing a portable gasoline-powered water pump, which allows fire engines to draw water from nearby swimming pools.
If you need assistance or have questions, please reach out to your dedicated Account Manager and we can review what makes the most sense for you and your family.
Looking for other loss prevention tips or want to keep up to date on what we’re seeing in the marketplace? Follow us on LinkedIn!
Take care and be well,
Your Private Client Services team
1 https://www.chubb.com/us-en/individuals-families/resources/protecting-your-family-home-from-a-flood.aspx
2 https://news.na.chubb.com/2020-05-14-Preparing-Your-Home-and-Family-for-Hurricane-Season-During-COVID-19
3 https://news.na.chubb.com/2020-04-28-Are-you-in-a-wildfire-prone-area

Flood Coverage, Food Deliveries, Identity Theft, and Cyber Protection
We are helping clients on a daily basis address risks… At Home: Your homeowners’ policy, although valuable protection against the majority of situations, does not automatically cover flood damage to your home.
We are helping clients on a daily basis address risks…
At Home:

Your homeowners’ policy, although valuable protection against the majority of situations, does not automatically cover flood damage to your home. Part of our responsibility to you is to help you select the proper protection for your homes and a flood policy or a flood endorsement may be the answer for you.

Just one inch of water in an average-sized home can cause more than $25,000 in damage

Flooding can happen anywhere, not just in designated “high-risk” flood zones. More than 25% of flood insurance claims come from outside the high-risk flood area.

Federal disaster assistance is not available for most flood events and is typically given in the form of an interest-bearing loan
We are here to weather the storms together. Please reach out to your dedicated Account Manager to discuss flood coverage in further detail. In the interim, check out these tips on how to be better prepared for a flood in your area.

In Your Car:
Are you or your kids delivering food or medical supplies for local restaurants and businesses? Are you using your personal vehicles for a fee with ride sharing, a ride sharing program, or personal vehicle sharing? Did you know that most personal auto policies do not cover your vehicle while it’s being used for these purposes?
Some of our carriers have loosened these guidelines during the pandemic but are on a case by case basis and the changes are not indefinite.
If this is something that is taking place in your household, please reach out to your dedicated Account Manager to discuss so we can check your auto policy and make any necessary changes, if needed, so you and your family are properly protected.
Virtually:

With so many of us working from home and children online for school work, we are all at a higher risk of identity theft or a cyber-attack. There are proactive things that you can do to protect your identity and financial assets but also coverage options to help to protect yourself from events like these. Please reach out to discuss if you’re not sure what you have in place or what your options are. We can provide coverage options and additional risk mitigation tips to protect your assets and your home network.
We may not be meeting with you in person but we’re all here for you! We’re all feeling the pains of missing vacations and not celebrating momentous occasions but we’re finding creative ways to smile and make the most of things. Keep up to date with our team and what we’re up to by following us on Facebook or see what trends we’re seeing in the marketplace on LinkedIn. Stay connected. We’d love to hear from you!
Take care, stay safe, and be well,
Your Private Client Services Team

We Are Still Here!
The wave of COVID-19 that swept the world changed many things about everyday life, from work to school and everything in-between. We are all missing our traditions, especially summer vacations. The Simpson | McCrady team tried something to get our summertime trip fix.
The wave of COVID-19 that swept the world changed many things about everyday life, from work to school and everything in-between.
We are all missing our traditions, especially summer vacations. The Simpson | McCrady team tried something to get our summertime trip fix. On an office-wide Zoom call, we added a little twist: our favorite vacation spots as the video call background.

Enjoy a little look at our favorite vacation sites, and maybe find some inspiration to discover your own kind of COVID-cation this year!

Employee Spotlights
Get to know the Simpson | McCrady team, right from the comfort of your home! Check out the Employee Spotlight posts on the Simpson | McCrady Facebook page. Our team members are sharing some of their favorite recipes, events, and locations around Pittsburgh. We look forward to getting to know you better!
Get to know the Simpson | McCrady team, right from the comfort of your home!
Visit the Teams page to view their profiles.
Check out the Employee Spotlight posts on the Simpson | McCrady Facebook page. Our team members are sharing some of their favorite recipes, events, and locations around Pittsburgh.
We look forward to getting to know you better!
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